Returns & Exchanges

RETURNS & EXCHANGES

Please carefully read the following
information regarding our returns policy.

Download our Returns Form here.

RETURNS POLICY

  

30 DAYS RETURNS POLICY

You can return or exchange any unused
item(s) within 30 days of purchase.

Any returns received after this period may be rejected,
so please make sure that you have carefully reviewed
your order before finalizing your purchase.

SALES ITEMS

Items purchased in the sale can be returned
in exchange for a credit note, which we will send
via email once your return has been processed.


EXCHANGES

Once we receive your returned item(s), we will ship
your exchanged item(s) via standard delivery
within 2-3 working days. 

Please include the item/size you'd like to
exchange yours for on the returns form.

If the item you'd like to exchange yours for
is out of stock, we will offer a full refund.

ITEM CONDITIONS

All items must be:
In complete original condition
Tags still attached
Without any hair or scent.

PLEASE NOTE

Shipping fees are non refundable.
Return shipping costs are your responsibility.

HOW TO MAKE A RETURNS REQUEST


BEFORE PROCEEDING PLEASE ENSURE
YOU HAVE READ OUR RETURNS POLICY IN FULL

__________________________________

SUBMIT YOUR RETURNS REQUEST

To submit your returns request, please
download our Returns Form here.

Print and complete the form, then
please include it with your returns. 
__________________________________

HOW TO SEND YOUR RETURN TO US

We recommend sending your return via signed for delivery,
and to obtain proof of postage, to avoid any issues with
your return reaching us.

WHO COVERS THE RETURNS EXPENSE?

You are liable for the postage costs of sending
the return parcel back to us.
 

REFUNDS


REFUNDS

Any funds due (minus postage costs) will be
issued to the original payment method
used on your order.

Refunds should reach you within 7 working days
of us receiving your return, and you
will receive an email confirming
your refund.

CREDIT NOTES

 

CREDIT NOTES

Items purchased in the sale can be
returned in exchange for a credit note.

Once we receive your accepted returns,
you will receive an email containing your
credit note for the value of your
returned items.

You can use your credit note at checkout; 
please note it can only be used once.

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